Scoopr Full-Service Pet Waste Removal, Odor Control & Yard Sanitation

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Pet Waste Removal FAQs for Augusta, GA and the CSRA

Quick, clear answers about pricing, scheduling, safety, and what “full-service” really includes. Last updated: January 2026.

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Frequently Asked Pooper Scooper Questions

We totally understand that frustration! Once you sign up at MyScoopr.com, you’ll receive an email the same day outlining the way forward, and we’ll reach out within 24 hours to confirm your weekly service day. We can typically start your service within 24-48 hours. For those “I need help NOW” situations before a party or event, we can usually make it happen if you call us at 706-223-0499. Your first regular service will remove all accumulated waste to get you back to zero, then we’ll keep it pristine with scheduled visits.

Ready to walk freely in your yard again? Text or call 706-223-0499 or visit MyScoopr.com to get started today.

Every visit includes complete waste removal, off-site haul-away, and our oxygen-based shampoo wash on the areas we clean to break down residue, reduce bacteria and parasites, and remove odor at the source. You also get text updates and closed-gate photo confirmation when your gate is closed.

Pricing depends on number of dogs, yard size, and visit frequency. The fastest way is to get an instant quote at MyScoopr.com, and we confirm details within 24 hours.

No contracts, no commitments, cancel anytime – seriously! We’re local Augusta folks (not a franchise), and we believe in earning your business every single visit. Go month-to-month, pause when you’re on vacation, adjust your frequency – whatever works for you. Most customers never leave once they experience our service, but you’re never locked in.

Try us risk-free – sign up at MyScoopr.com, email hello@myscoopr.com, or call/text 706-223-0499.

Great question – most of our customers work full-time and are never home during service. We’ll arrange secure access that works for you – whether that’s a gate code, lock box, or specific instructions. We ALWAYS double-check gates and send you a photo confirmation showing your gate is locked after each visit. Our techs are background-checked, professionally trained, and covered by comprehensive insurance.

Peace of mind guaranteed – sign up at MyScoopr.com, email hello@myscoopr.com, or call/text 706-223-0499.

We love interacting with dogs – it’s the best part of our day! If your dogs are friendly with strangers and won’t bolt when we open the gate, they’re welcome to stay outside. However, if your dog is protective, reactive, or skittish, please keep them inside during service for everyone’s safety. Just let us know your dogs’ temperaments in your client portal or email.

Questions about your specific situation? Email hello@myscoopr.com, visit MyScoopr.com, or call/text 706-223-0499.

Your pets’ health is our top priority. We disinfect all equipment and wear fresh disposable boot covers between EVERY yard, no exceptions. We use a kennel-grade disinfectant that kills parvo, giardia, and other pathogens. We use strict sanitation protocols keep everyone safe.

Absolutely, and you’re not alone! Many of our happiest customers are seniors who tell us “I don’t know what I would do without you.” Being able to keep your beloved companion while maintaining your independence is priceless. We handle everything – no bending, no carrying bags, no dealing with the mess.

Let’s help you keep your furry friend without the physical strain. Sign up at MyScoopr.com and let us know you qualify for our 10% senior discount, call/text 706-223-0499 or email hello@myscoopr.com.

Life happens, and we’re here to help! We offer priority scheduling for medical situations, new parents, and health emergencies. Many customers start during temporary needs then continue because they love having their time back. After you sign up, we’ll contact you within 24 hours to confirm your service day.

Need immediate help? Sign up at MyScoopr.com, email hello@myscoopr.com with “URGENT” in subject, or call/text 706-223-0499.

Absolutely! Masters rental preparation is one of our specialties. We’ll ensure your yard is absolutely pristine for your high-paying guests. Our Deep Clean service removes all accumulated waste, disinfects, and deodorizes the entire outdoor space. We can schedule right before guests arrive and even provide maintenance cleanings during their stay if needed. Many Augusta homeowners use us specifically for Masters prep.

Maximize your Masters rental income with a pristine yard – visit MyScoopr.com, email hello@myscoopr.com, or call/text 706-223-0499 for Masters scheduling.

We proudly serve the majority of the CSRA including:

  • Augusta, GA
  • Evans, GA
  • Martinez, GA
  • Grovetown, GA
  • Harlem, GA
  • Appling, GA
  • North Augusta, SC
  • Aiken, SC
  • And everywhere in between!

As locals (not a franchise), we know these neighborhoods and take pride in keeping CSRA yards clean.

In the area? Sign up at MyScoopr.com, email hello@myscoopr.com, or call/text 706-223-0499.

We clean your whole outdoor space, including:

  • Front, back, and side yards
  • Patios and decks
  • Mulch and flower beds
  • Gravel paths
  • Dog runs
  • Anywhere dogs go

For yards over 1/8 acre, we’ll provide custom pricing when we call you within 24 hours of signup if you want more than 1/8 acre serviced.

We’re like the mail carriers of poop – rain or shine, we’re there! We service in most weather conditions. Only severe storms, tornadoes, or ice will cause rescheduling, and we’ll text you immediately if that happens. Your service stays consistent year-round.

Weather won’t stop us – get started at MyScoopr.com, email hello@myscoopr.com, or call/text 706-223-0499.

Yes! We keep your service on the same day each week for consistency. When you sign up, we’ll contact you within 24 hours to confirm your regular service day. You’ll always know when to expect us. If holidays or unusual circumstances require a change, we’ll text you in advance. In rare circumstances, we may need to adjust your service day to ensure our routes stay as efficient as possible. If that happens, we’ll notify you at least a week in advance.

Start your consistent service – sign up at MyScoopr.com, email hello@myscoopr.com, or call/text 706-223-0499.

Simple and transparent! We bill monthly on the 1st. Your first month is prorated – meaning you only pay for the visits remaining in that first month. After that, regular monthly billing begins. You’ll receive clear invoices by email and can manage everything online through your client portal. We accept all major credit and debit cards. No surprise fees, ever.

Ready to start? Sign up at MyScoopr.com, email hello@myscoopr.com, or call/text 706-223-0499.

We’re proud to offer:

  • 15% military discount for active duty and retired veterans
  • 15% first responder discount for fire, police, and EMS
  • 15% educator discount for all school staff (including cafeteria and custodial)
  • 5% and 10% discounts for quarterly/annual payments – pay ahead and save! Email us at hello@myscoopr.com to set this up

All discounts require verification and cannot be combined, unless otherwise stated in writing.

Let’s be real – have you stepped in poop this month? Do your kids avoid the backyard? Are you embarrassed when guests come over? This isn’t about being lazy, it’s about actually enjoying your property and your time. What’s your time worth? As customers tell us: “I feel like I have my backyard back” and “worth every penny.” Most families aren’t equipped to properly sanitize their yard, let alone have the time to do it. We’re here to serve our neighbors who need some extra help. Our goal is to give you back your time and help you enjoy your outdoor space without worry.

Our standard service covers dog waste removal. However, we can handle other animals (geese, ducks, deer, etc.) with custom pricing based on the scope of work. If you have a seasonal goose problem or regular visits from other animals, we can create a custom plan or one-time/seasonal add-on service. Each situation is unique, so we’ll need to assess and price accordingly.

We haul it completely off your property and dispose of it properly – we never put it in your bins! Dog waste is actually considered hazardous material by the EPA, so proper disposal is essential. As a bonus, we spray deodorizer in your outdoor trash bins at every visit to keep them fresh and pest-free (even though we don’t put anything in them).

Our wash is oxygen-based, non-toxic, and biodegradable. It’s designed to be pet, kid, and landscaping-safe. Once the treated areas dry, your yard is ready for normal use.

One-time cleanings are available for parties, move-outs, home sales, and Masters Week prep. Pricing depends on dogs, yard size, and how much buildup there is. Get a quote at MyScoopr.com or call/text us at 706-223-0499.

Great eye! Those verses (Galatians 2:20, Colossians 3:23, Mark 4:35-41, Nehemiah 6:3) are the foundation for how we run our business. They remind us to serve with excellence, integrity, and love for our community. We respect all people regardless of beliefs and are simply committed to serving you with intentional kindness and generosity, just as we’re called to do.

Most services stop at pickup. Scoopr goes further with a repeatable, full-service system designed to leave no visible or smellable mess behind. We remove the waste, haul it away, then use our patent-pending, oxygen-based yard wash to power-wash residue off grass blades, break it down instantly, and deodorize immediately without heavy fragrances. The result is a yard that feels genuinely clean and supports a healthier lawn, not just a yard that looks better for a day.

It’s super easy! Here’s what happens:

  1. Sign up online: MyScoopr.com (fastest way!)
  2. Or reach out: Email hello@myscoopr.com or call/text 706-223-0499
  3. Same-day confirmation: You’ll receive an email outlining next steps
  4. Service scheduling: We’ll contact you within 24 hours to confirm your service day
  5. Enjoy your clean yard: Service begins and you never think about poop again!
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